Yes, as a registered charity in Australia that is endorsed as a Deductible Gift Recipient (DGR), every donation over $2 is tax deductible in Australia.

We are registered with the ACNC. (The Australian Charities and Not-for-profits Commission is the national regulator of charities) and endorsed as a Deductible Gift Recipient (DGR). We are covered by Item 1 of the table in the section 30-15 of the Income Tax Assessment Act 1997.

Yes. We partner with SupporterHub to ensure you information is secure. SupporterHub is a Payment Card Industry Data Security Standard (PCI DSS) compliant Service Provider and compliant to the relevant Australian Privacy Principles. PCI DSS is a set of security standards formed in 2004 by Visa, MasterCard, Discover Financial Services, JCB International and American Express.

SupporterHub does not store credit card information due to a direct integration with our preferred banking partner who utilise fully encrypted solutions to ensure the raw cardholder data is never visible or accessible to anyone if a breach occurred. SupporterHub leverages the latest tokenisation technologies including MDES and VTS to ensure data is always safe for programs such as Regular Giving.

There are many ways that you can help us in the work that we do. If you’d like to make a donation, you can contribute a one-off donation for the amount of your choice to contribute to our work overall, fund something specific, like a newly widowed information pack to be sent out, or you can set up recurring donations. 

Yes, a receipt will be emailed to you once your payment has been processed (this also applies to all recurring donations). Please be sure to check your junk mail if you do not receive it.

You will also be emailed an end of financial year summary that will include details of all your donations for the financial year.

We highly value and appreciate your generous donations and support, that allows us to continue the work that we do. But we don’t make it hard to exit from your recurring donations.

We understand completely that circumstances can change. If you’d like to change or cancel your recurring donations at any time, you can do so in any of the following ways:

• Submit a Regular Giving Change Form.
• Email us.
• Contact us via our contact form (on our contact page).

At First Light, we will only contact you as much as you’d like to be contacted. You can rest assured, we won’t keep calling you, and you’ll only receive emails if you’re subscribed to our newsletter (aside from tax receipt emails). If you do receive emails from us, and would no longer like to, simply click the ‘unsubscribe’ link on the bottom of an email.